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Privacy Policycovers the use of your personal information received by us through or in connection with this site.

Personal data collected on this site IDM DIALYSIS CENTERS It is managed by.


We collect and use your personal information (e.g. name, address, telephone number and email) for the following purposes:

  • To meet your questions or requests
  • To process applications from you
  • To fulfill our existing obligations with you.
  • To predict and resolve problems related to the services provided to you
  • To create products or services that meet your needs.

Except for the cases specified in this privacy policy, we will not disclose your personally identifiable information without your permission, unless we are obliged to do so for legal reasons, or unless we need to disclose it to protect and/or defend our rights, assets or personal safety and the safety of our users/customers and similar reasons.

We may use your personal information for reasons other than those stated above (informing you about developments and innovations, performing rapid registration in events that will benefit your participation, monitoring market research and data, informing you about our products and services and reaching you in this context, in order to send you information that may be of interest to you, etc.). ) If you choose to use the option, we will use your information for such purposes if you consent to such use when you submit it to us. Additionally, upon obtaining your positive opinion, we may wish to transfer your name, address, or any other personal information you share with us to third parties other than IDM Dialysis that we determine. These third parties may use this information for purposes such as market research and monitoring data, providing you with information about our products and services and reaching you in this context, and sending you information that may be of interest to you. If you would like to stop using your information for these purposes, you can contact us at the written e-mail address below, and the use will be terminated in accordance with your preference. In such a case, we will continue to use your personal data within reasonable limits for the purposes specified in the section above.


We may also automatically collect non-personal information, such as the type of internet browser you use or the website from which you linked to ours.

We may also collect detailed information you send to the site (for example, your age or the city you live in). You cannot be identified with this information and it is used only to provide effective service to the site.

From time to time, we may also share such non-personal or aggregated data with third parties for their use in connection with this site.


We use cookies so that you can benefit from our website in the most efficient way and improve your user experience.

If you do not prefer cookies to be used, you can delete or block cookies from your browser settings.

However, we would like to remind you that this may affect your use of our website. Unless you change your cookie settings on your browser we will assume that you accept the use of cookies on this site. While you are viewing our site, we may store some information, generally called "cookies", on your computer. When you visit our website again, we may read these cookies for informational purposes. The type of information we collect is specific to your computer (PC), is anonymous and includes data such as your IP address, the date and time of the PC's visit to the website, which parts of our website were visited and whether the requested web pages were successfully presented to you.

We use cookie data to obtain more information about the use of our website and to see whether our website is operating at an optimum level.

You can delete or block this information by changing your computer's settings. If you delete or block this information, you may not be able to benefit from some features of the site.


We aim to ensure that the information we hold about you is as accurate as possible.

If you would like to review or make changes to the information you have provided to us, please contact us as indicated below.


We take technological measures and implement policies for this purpose to prevent your personal information from being accessed by unauthorized persons and used in improper ways. We will update these measures as appropriate new technologies develop. One on our website link Even if you reached our website via (link), we cannot be responsible for the privacy policies and practices of other websites.


For example, personal information of your family or relatives may be requested in order to provide information about our products and services on the site. Before submitting this information, please obtain the consent of those individuals for their information to be used in this way. Information about these individuals will not be used in ways that are inconsistent with this privacy policy.

Our privacy policy may change, we will publish it on our page to inform you when there is a change. Please check our privacy policy regularly.

If you would like to contact us regarding our privacy policy, You can access it online.




IDM DIALYSIS CENTERS (“IDM DIALYSIS”) As, we attach great importance to the security and privacy of your personal data and try to take the highest level of security measures possible to process and preserve this data. Your personal data, Personal Data Protection Law No. 6698 (“KVKK”) and within the scope of relevant legal legislation and “Data ControllerWe operate within the scope explained below as our title.

IDM DIALYSIS Information Text on the Processing of Personal Data, (“Information Text”) In Article 10 of KVKK, “Data Controller's Disclosure ObligationIn accordance with the article titled " It has been prepared to inform you in the most transparent way about the identity of the data controller, the method and legal reason for collecting your personal data, the purpose for which this data will be processed, to whom and for what purpose it can be transferred, the data processing period and what your rights are listed in Article 11 of the KVKK. In the Clarification Text “Your Personal DataStatements made for "Special Personal DataIt also includes your.

  1. Collecting Method and Legal Reason for Your Personal Data:

Your personal data, IDM DIALYSIS Although it may vary depending on the relationship between you and; It can be collected verbally, in writing or electronically, by automatic or non-automatic methods, through IDM DIALIZ affiliated units, website and similar means. Your personal data can be created, updated, processed and kept in both digital and physical environments as long as your relationship with IDM DIALYSIS continues.

Your personal data may be processed and transferred for the purposes stated in the second article below and within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698.

  1. Purposes of Processing Your Personal Data:

Your personal data listed below, including your personal data of special nature, especially your health data, may be processed by IDM DIALİZ in a limited and measured manner in connection with the purposes specified in this article, including but not limited to the following:

Your Identity Information is your name, surname, TR ID number, passport number or temporary TR ID number, place and date of birth, marital status, gender, insurance or patient protocol number and other identification data by which we can identify you; Your Contact Information is your address, telephone number, e-mail address and other contact data, and your personal data obtained when you contact us via e-mail, letter or other means; Your Accounting Information includes your financial data such as your bank account number, IBAN number, credit card information, billing information; Your private health insurance data and Social Security Institution data for the purpose of financing and planning health services; If you visit our dialysis centres, your camera recordings, which are kept for security and control purposes, include, but are not limited to, your images, health information, laboratory results, test results, examination data, appointment information, prescription information, during or as a result of the execution of medical diagnosis, treatment and care services. Your personal data regarding all kinds of health and sexual life obtained by us, your other personal data, including the CV provided in this regard, if you apply for a job at İDM DIALİZ, and any personal data regarding your service contract and job aptitude if you are an employee of İDM DIALİZ or a related employee. your data. All kinds of personal data obtained by IDM DİYALYZ may be processed for the purposes listed; confirming your identity, protection of public health, preventive medicine, medical diagnosis, execution of treatment and care services, planning and management of health services and financing, planning and management of the internal functioning of our dialysis centers and daily operations, supply of medicines, informing you about the appointment if you make an appointment, Carrying out risk management and quality improvement activities, making evaluations to improve health services, conducting research, fulfilling legal and regulatory requirements, confirming your relationship with hospitals and medical centers and contracted institutions, billing for our health services, private insurance within the scope of financing health services. sharing the requested information with companies, sharing the requested information with the Ministry of Health and relevant public institutions and organizations in accordance with the relevant legislation, responding to all your questions and complaints regarding our health services, taking all necessary technical and administrative measures within the scope of data security of the systems and applications of our Dialysis Centers. Analyzing your use of health services and storing your health data in order to develop and improve the health services we offer, providing the necessary information in line with the requests and inspections of regulatory and supervisory institutions and official authorities, training and development of our employees, monitoring and preventing abuse and unauthorized transactions and reversing the transactions. , preserving information regarding your health data that must be kept in accordance with the relevant legislation, providing financial reconciliation with the institutions we have agreements with regarding the health services provided to you, measuring patient satisfaction and, but not limited to, conducting and developing medical diagnosis, treatment and care services, planning and management of health services and financing. , increasing patient satisfaction, research and similar purposes.

It will be possible to process your personal data in cases where you do not have explicit consent. These situations are:

It is necessary to process the personal data of the parties to the contract, provided that it is clearly foreseen by law, it is necessary to protect the life or physical integrity of the person who is unable to express his consent due to actual impossibility or whose consent is not given legal validity, and it is directly related to the establishment or execution of a contract, It is mandatory for the relevant person to fulfill its legal obligation, it has been made public by the relevant person, data processing is mandatory for the establishment, exercise or protection of a right, provided that it does not harm the fundamental rights and freedoms of the relevant person, data processing is mandatory for the legitimate interests of IDM DİYALİZ. In addition, your personal data regarding health and sexual life can only be processed by IDM DIALIZ without your explicit consent for the purpose of protecting public health, preventive medicine, medical diagnosis, execution of treatment and care services, planning and management of health services and their financing.

  1. Explicit Consent Regarding Personal and/or Special Personal Data:

Those who apply to IDM DIALYSIS, during the application, "Explicit Consent Text within the Scope of the Personal Data Protection LawBy signing with their name and surname information, they will consent to the collection, processing and domestic transfer of their personal / or special personal data within the scope of the legal regulation.

It should be taken into consideration that if the necessary permissions are not given in terms of personal data, the service cannot be provided partially or completely by not receiving service from the persons or companies and organizations that can be provided by sharing personal data, in other words, the services specified in the "personal data processing purposes" cannot be provided partially or completely. Because, except for exceptional cases, it should not be ignored that the collection, processing and transfer of personal data is necessary in order to provide the services specified in the "personal data processing purposes". İDM DİYALİZ accepts no responsibility and İDM DİYALİZ has no liability for the failure to provide the services specified in the "personal data processing purposes" due to not giving the necessary approval for the provision, processing and/or transfer of personal data.

  1. To Whom and For What Purposes Your Processed Personal Data Can Be Transferred

No. 6698 Personal Data Protection Law (“KVKK") and within the scope of the relevant legal legislation, this "Clarification Text” of “Purposes of Processing Your Personal Datalimited to the purposes specified in article "2" titled " KVKK"Specified in Article 4 ofGeneral Principles” and “ stated in article 5Conditions for Processing Personal Data” and “ stated in Article 6 Conditions for Processing of Special Personal DataYour personal data processed in accordance with the provisions of " is shared only with the relevant departments and authorized persons working within this department and our business partners in order to carry out the necessary work and ensure security, in accordance with the purpose of processing.

In this regard, your personal data may be transferred to IDM DIALYSIS and its units, the Ministry of Health, Social Security Institution, General Directorate of Security and other law enforcement agencies, General Directorate of Population, courts and enforcement offices, Turkish Pharmacists Association, regulatory and supervisory institutions, insurance companies, third parties authorized by patients. , collaborated laboratories and other centers, Electronic Medical Records and Electronic Health Records systems, company servers and data storage units, SAP (System, Application & Products) applications and backup systems, pursuant to Articles 8 and 9 of the KVK Law. Personal data may be transferred within the framework of the processing conditions and purposes specified in articles .

  1. Data processing time:

As a requirement of the principle of limitation for purpose, your personal data is processed for a limited period of time that requires the fulfillment of the purposes explained in this Information Text and in any case in accordance with the practices and commercial practices of IDM DİYALIZ, and after the expiration of the period, it is deleted, destroyed or anonymized. is brought. In addition, in cases clearly stipulated by law, your data, which is mandatory for İDM DİYALİZ to fulfill its legal obligation as the data controller, which is made public by the relevant person, and which must be processed for the legitimate interests of our company, which is the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person, If the periods specified under this title expire, it can only be used to achieve the purposes limited in this sentence. For these reasons, your stored personal data will not be allowed to be accessed for any other purpose and can only be used in cases of necessity. If the necessary conditions are terminated, your personal data will be duly deleted, destroyed or anonymized.

Personal Data Owner's KVKK art. Rights listed in Article 11:

KVKK's "exceptionsWithout prejudice to the circumstances stipulated in Article 28 titled ", by applying to IDM DIALYSIS within the framework of Article 11 of the Law, your personal data;

  1. Learning whether it is processed or not,
  2. If it has been processed, to request information regarding this,
  3. Learning the purpose of processing and whether it is used in accordance with this purpose,
  4. Knowing the third parties to whom it is transferred domestically or abroad,
  5. Requesting correction if it is incomplete or incorrectly processed,
  6. Requesting the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the Law,
  7. Requesting that the transactions carried out in accordance with paragraphs (e) and (f) be notified to third parties to whom personal data is transferred,
  8. Objecting to a result that is unfavorable to you due to being analyzed exclusively by automatic systems,
  9. If you suffer damage due to illegal processing, you have the right to request compensation for the damage.

Applications can be made in writing or electronically by the methods listed below, after filling out the 'Data Owner Application Form' located at the '' address of IDM DIYALIZ.

If a request is made in writing;

'Data Owner Application Form' A signed copy of the IDM DIALYSIS To the Clinical Finance and Administrative Affairs Officer You can submit your identity document in person or by proxy with a notarized power of attorney, showing that you are authorized to apply for the rights listed in Article 11, or through a notary public, where you receive service from our branches whose title, address and cap/e-mail addresses are specified separately below. You can apply by filling out the application form with information about the branch.

If a request is made electronically;

By signing the Data Owner Application Form with an electronic or mobile signature with a "secure electronic signature" certificate as defined in the Electronic Signature Law No. 5070, by signing the IDM DİYALYZ e-mail address or the information you have previously notified to IDM DİYALYZ and You can forward it by sending it to the e-mail address registered in the IDM DIALYSIS system.

Your requests submitted to IDM DIALYSIS will be answered in writing or electronically, as soon as possible and within thirty days at the latest, depending on the nature of your request, in return for the processing fee determined in Article 7 of the Communiqué on the Procedures and Principles of Application to the Data Controller.